We Take Your Safety Seriously
Rapids Water Park is a high activity park. Every attraction has been designed with a high regard for safety. However, like any recreational activity, the possibility of injury will always exist.
We want you to have fun at the park, but for your safety and that of your fellow guests, we request that you follow the park rules set out below.
Some of our slides and amusements require a level of physical exertion, may cause your body to contort and/or may impact your body with hard or semi-hard surfaces or the water. If you are pregnant, have back, heart or other physical limitations, please refrain from such activities. If you have a question about whether a slide or amusement is right for you, please ask.
USE OF THE PARK, ITS SLIDES AND AMUSEMENTS ARE AT YOUR OWN RISK.
If you hurt yourself while at the park, please let us know immediately and certainly before you leave the park.
Please read and follow the rules and requirements of each of the park’s slides and amusements.
Rules & Safety Information:
- Children under 18 must be accompanied by a responsible adult. See our Interim Youth Supervision Policy below.
- All bags will be searched upon entry.
- Coolers (hard-sided, soft-sided or insulated bags) outside food and beverage are not permitted in the park. Guests may bring in one water bottle per customer. Infant food in non-glass containers may be brought into the park.
- Life jackets are available at no charge for weak and non-swimmers.
- For the safety of all our guests, some attractions have specific height, weight and health restrictions that are strictly enforced. For more details on height and weight restrictions, please review each ride here:Â https://rapidswaterpark.com/attractions/. If you have further questions please speak to a front gate manager.
- Please read all posted requirements and restrictions at the entrance of each attraction prior to waiting in line to participate.
- Smoking is allowed in designated areas only.
- All day locker rentals are available. Rapids is not responsible for lost or stolen items.
- Line jumping and profanity are offensive to our guests and will not be tolerated. Inconsiderate guests are subject to removal from the park.
- Guests escorted from the park by our security staff for policy or rule violation will not be given a refund for any reason.
- Diaper dependent guests must wear approved waterproof garments in all pools and on all attractions.
- Proper swim attire is required (no thong bikinis or visible undergarments).
- Swimsuits with buttons, zippers, rivets or snaps on the back are prohibited.
- Shoes and aqua socks are not allowed on slides.
- Rapids rides and attractions are not recommended for pregnant women.
Refunds
No refunds or exchanges; tickets will not be replaced if lost, stolen, or unused. If the park closes due to inclement weather only those who have a valid purchase receipt will be given a Sunshine Ticket. Please see below for complete details.
Sunshine Guarantee:
In the event of rain, Rapids Water Park attractions will remain open. If there is severe weather or lightning in the area, guests will be asked to exit the water until the weather passes. If the weather conditions cause all of the rides to close for a continuous 2 hours; or if the park suspends ride operation three times during the day of your visit; and you are leaving for the day – a Sunshine Ticket will be issued for a return visit during the same operating season. To receive a Sunshine Ticket, please present your ticket stub, ticket receipt, or online proof of purchase to the Front Gate office located at the main entrance as you exit the park. Season Pass holders and Complimentary Tickets are not eligible to receive a Sunshine Ticket. Once rides reopen, Sunshine Tickets will no longer be issued. Sunshine Tickets will not be issued due to weather if the park closes for the day during the last 60 minutes of park operation. No cash refunds. No refunds for parking or locker rentals.
Notice to Parents and Guardians
Rapids Waterpark strongly recommends but does not require that Youth ages 17 and under be chaperoned by an adult 21 years or older. We reserve the right to modify our Youth Chaperone Policy at any time as needed and without notice.
Rapids Waterpark does not assume any responsibility or liability for unattended minors; children and the behavior of all minors are the sole responsibility of their parent(s) or guardian(s), and parents/guardians may be held legally liable for all acts of the children under their care.
Minors in violation of the Rapids Waterpark’s rules may be ejected (without refund) or detained, in Rapids Waterpark’s discretion, as evaluated on a case-by-case basis. While Rapids Waterpark may attempt to contact a minor’s parent/guardian to have them picked up, this is done out of concern and courtesy, but is not bound to a duty or be held responsible or liable if a minor leaves the park, or for anything occurring after a minor has left park grounds.
We expect all guests to behave in a family-friendly manner. Any line jumping, profanity and unruly behavior are considered offensive to other park guests and could result in ejection from the park without a refund.
Guests should not use profanity or abusive language, symbols or gestures towards other guests and our team members. Guests who do so may be ejected from the park without a refund.
Unruly or disruptive behavior that interferes with a guests’ enjoyment of the park including running, the incitement of running, and blocking midways and exits will not be excepted. Guests that exhibit this behavior may be ejected from the park without a refund.
Thank you for your help in responsibly supervising, monitoring and controlling minors in your care.
If while at the park you cannot locate your child, Rapids Waterpark’s staff is here to assist you; however, we do not page guests. We suggest that as you enter the park you decide on a centralized meeting place should you be separated from any minors under your care.